Contact Us
We'd love to hear from you. Get in touch with our team for product inquiries, customer support, or wholesale information.
Address
Virtual Medical Supply
5055 West Park Blvd
Suite 400
Plano, TX 75093
Hours
Monday - Friday: 8 AM - 6 PM EST
Saturday - Sunday: Closed
Holidays: Closed
Send us a Message
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We've received your inquiry and will respond within 24 hours.
✗ Something went wrong
Please try again or contact us directly at support@virtualmedicalshop.net
For urgent inquiries: Please call us directly at 1-409-908-7567 during business hours.
Frequently Asked Questions
What are your business hours?
We're open Monday through Friday, 8 AM to 6 PM EST. We're closed on weekends and holidays.
How quickly will I receive a response?
We typically respond to emails within 24 hours during business days. For faster assistance, please call us directly.
Do you offer wholesale pricing?
Yes! Contact our wholesale team for bulk orders and special pricing on medical supplies and equipment.
How can I track my order?
You'll receive a tracking number via email once your order ships. Use it to monitor delivery on the carrier's website.
What if I have a problem with my order?
Contact us immediately with details about your issue. We're committed to resolving problems quickly and ensuring your satisfaction.
Do you ship internationally?
We primarily ship within the US, but we do offer international shipping to select countries. Contact us for details.